Benefits of the ITIL v3 SMA for
IBM Rational System Architect
The ITIL v3 Service Management Architecture (SMA) provides cohesion and continuity for many Service Management programs and projects, both large and small, over many years and across many teams.
- The Benefits at a Glance
- Powerful Utilities
- Additional Information
On this page:
The Benefits at a Glance
When using the ITIL Refence Process Model you will benefit in several ways:
- Save large amounts of time and money developing your ITIL processes. The process templates and checklists provided are closely aligned to the ITIL v3 books so are easy to understand and to adapt to your own environment.
- Typically the Service Management Architecture encyclopedia will pay for itself in the first significant Service Management project in which it is used – sometimes several times over!
- Use the process diagrams provided to accelerate and improve understanding of the complex relationships between the ITIL processes. This is critical to planning and implementing the ITIL processes on a coordinated basis.
- Bring order and cohesion to an easily fragmented environment, across many Service Management initiatives now and into the future, by managing your ITIL v3 Service Management process architecture in one industrial-strength Enterprise Architecture solution.
- Exploit powerful utilities to automatically maintain navigation between diagrams, and to link related Service Management documentation into the process model.
Powerful Utilities, extending the standard System Architect Functionalities
IBM Rational System Architect already boasts an impressive array of facilities and supports a wide variety of standards. We don't apologize for exploiting this power – but as practicing Service Architects we have added a number of further utilities to make your job much easier!
The utilities provided with the ITIL v3 SMA for IBM System Architect are designed to make it even easier for you to adapt the encyclopedia to the needs of your organization:
- Manage new versions of the architecture diagrams with ease.
- Automatically create and update navigation between existing and new diagrams and new versions of diagrams.
- Link all Service Management development and operating documentation into the ITIL v3 Service Management encyclopedia and manage subsequent changes.
Additional Information
| Highlights | The highlights of the ITIL Reference Process Model for IBM Rational System Architect. |
| Contents | Take a look at the contents in detail. |
| Get answers to your questions | Contact us to ask further questions or use our Registration Form to schedule a live web presentation. |
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