Profile KLC Alliance
KLC Alliance is a partnership between IT Process Maps GbR, Germany and e2xn Ltd. trading as Lea-Cox and Associates in the UK.
We teamed up to create the ITIL v3 Service Management Architecture for IBM Rational (formerly Telelogic) System Architect, which, for the first time, enables you to base your ITIL or Service Management initiatives on a ready-to-use, complete ITIL v3 Reference Process Model for System Architect.
Lea-Cox and Associates (LCA) is an experienced consulting partnership operating in the areas of Service Management (ITIL, ISO 20000) and Business Service Design. LCA is a Telelogic (now part of the Rational division of IBM) Professional Services Partner.
IT Process Maps GbR specializes in the provision of Reference Process Models for the IT organization based on time-tested Best-Practice recommendations. IT Process Maps runs and sponsores the IT Process Wiki.
