KLC Alliance

The ITIL v3 Service Management Architecture for IBM Rational (formerly Telelogic) System Architect, for the first time, enables you to base your ITIL or Service Management initiatives on a ready-to-use, complete ITIL v3 Reference Process Model for System Architect.

The ITIL v3 Service Management Architecture for
IBM Rational System Architect

The ITIL v3 Service Management Architecture for IBM Rational (formerly Telelogic) System Architect

The ITIL v3 Service Management Architecture for IBM Rational System Architect (formerly Telelogic System Architect) is a complete reference process model compatible with the new ITIL Version 3, designed to serve as a guideline and starting point for your ITIL and ISO 20000 initiatives.

The ITIL v3 SMA for System Architect is fully customizable, and to minimize your work effort we offer it as professionally designed, ready-to-use System Architect Encyclopedia.